New to Salesforce? Want to improve your ROI or adoption? Need a Salesforce Admin or Developer on-demand? Need help hiring a Salesforce professional? Have an idea for an AppExchange product? Just want some expert advice?
No matter the question, if it involves Salesforce, Cloud Think is the answer
Salesforce is more than just one thing we do; it’s in everything we do and we are committed to the platform and the success of their customers. From our employees to our partners to our founder, who has over 8 years of Salesforce experience and is a 5X Salesforce MVP, we live Salesforce everyday. Here are some of the certifications currently held by the Cloud Think team.
Salesforce has grown from a simple CRM to a market leading Platform as a Service (PaaS). As the platform has grown so has the complexity. With that complexity comes the need to focus on the core tenants of the Salesforce Platform that create the most impact.
Salesforce is a large investment. According to a recent Forrester report, most companies fail to achieve a worthwhile ROI on this investment. Fortunately, we understand why this happens and will ensure you get the most out of Salesforce by focusing on the things that matter and create positive impact.
People. Process. Technology. Strategy.
People
The most crucial and often overlooked step on your path to success is getting the right people involved and in agreement. We call this define and align. We will help define the right project team, navigate alignment across the business, and ensure everyone is working towards a common goal.
Process
Business process defines how technology is used and not the other way around. We take the time to get you know you and your business with a unique workshop approach. Our design and discovery process is far more effective than the traditional Q&A sitting around a table in a conference room.
Technology
Salesforce works best as the centerpiece and primary user interface for your employees. To make this work you need to understand all the systems in use, how they apply to your business and the data associated to each system. Systems and Data integration is mission critical to the success of your Salesforce implementation.
Strategy
A successful Salesforce implementation takes time and planning. Once we have defined and aligned, uncovered and documented your business process, and understand your total technology ecosystem, our experts apply their experience to design the right solution and more importantly define the right time-frames for implementation.
Keeping up with Salesforce is no small task. Not everyone has the time, budget, desire, or expertise to do it themselves. We can help and offer flexible solutions that empower you on your Salesforce journey. Here are some the ways we support our clients and partners.
