Salesforce is a large investment. According to a recent Forrester report, most companies fail to achieve a worthwhile ROI on this investment. Fortunately, we understand why this happens and will ensure you get the most out of Salesforce by focusing on the things that matter and create positive impact.
People. Process. Technology. Strategy.
People
The most crucial and often overlooked step on your path to success is getting the right people involved and in agreement. We call this define and align. We will help define the right project team, navigate alignment across the business, and ensure everyone is working towards a common goal.
Process
Business process defines how technology is used and not the other way around. We take the time to get you know you and your business with a unique workshop approach. Our design and discovery process is far more effective than the traditional Q&A sitting around a table in a conference room.
Technology
Salesforce works best as the centerpiece and primary user interface for your employees. To make this work you need to understand all the systems in use, how they apply to your business and the data associated to each system. Systems and Data integration is mission critical to the success of your Salesforce implementation.
Strategy
A successful Salesforce implementation takes time and planning. Once we have defined and aligned, uncovered and documented your business process, and understand your total technology ecosystem, our experts apply their experience to design the right solution and more importantly define the right time-frames for implementation.